Privacy policy
1. Introduction
This Privacy Notice explains how Reward Our Heroes, Inc. (“ROH”) and our charitable nonprofit, the Reward Our Heroes Foundation (“ROHF”) (collectively, “Reward Our Heroes,” “we,” “our,” or “us”), collect, use, and share your personal data.
This Notice applies when you use our website, participate in the ROH Rewards Program, apply for ROHF scholarships or grants, or otherwise interact with us. It also explains your privacy rights and the choices you have regarding your data.
2. What is Personal Data?
“Personal Data” (sometimes called “personal information”) means any information that identifies or can reasonably be linked to an individual, household, or device. Examples include your name, email address, phone number, application details, and online identifiers like IP addresses.
3. About Us
- Reward Our Heroes, Inc. (ROH) is a Wisconsin veteran-owned business that operates a rewards and referral program to connect Wisconsin heroes with trusted partners and advisors in real estate, mortgage, and related services.
- Reward Our Heroes Foundation (ROHF) is a nonprofit organization that provides scholarships, grants, and community assistance to support heroes and their families.
4. Our Services
Our Services include:
- The Reward Our Heroes website and online resources
- The ROH Rewards Program (including partner/trusted advisor referrals and savings opportunities)
- ROHF scholarship and grant applications and administration
- Educational and community outreach programs
This Notice applies only to data collected and controlled by ROH/ROHF. Data you share directly with partners or advisors is subject to their own privacy policies.
5. Information We Collect
We collect different types of information depending on your relationship with us:
- From Heroes (program participants):
- Name, contact details, and property-related information
- Details about your hero status (e.g., military, healthcare, law enforcement, educator)
- Closing documents needed to process rewards (from partners)
- From Scholarship/Grant Applicants (ROHF):
- Application details (e.g., essays, transcripts, references)
- Contact and demographic information
- Financial or educational information if required by the program
- From Partners and Trusted Advisors:
- Professional and licensing information
- Business contact details and credentials
- Partner registration information
- Automatically Collected Data:
- IP address, browser/device type, operating system
- Website usage information (pages visited, forms submitted)
- Cookies and tracking technologies
6. How We Use Your Data
We use your data to:
- Operate and improve the ROH Rewards Program
- Connect heroes with partners and trusted advisors
- Administer scholarships, grants, and donations through ROHF
- Communicate with you about program updates, opportunities, and status
- Ensure compliance with legal and regulatory obligations
7. How We Share Your Data
We may share your data only in these circumstances:
- With ROH partners and trusted advisors, to connect you with requested services
- With ROHF committees, to review scholarship and grant applications
- With service providers (e.g., secure hosting, email providers, payment processors)
- When required by law, court order, or regulatory request
- To protect our rights, safety, or users
We do not sell your personal data.
8. Scholarships and Grants (ROHF)
Information provided in scholarship and grant applications will only be used for:
- Determining eligibility
- Reviewing and selecting recipients
- Communicating with applicants
- Program evaluation and reporting (with identifying details removed)
9. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can disable cookies in your browser settings, though some features may not work properly.
10. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described:
- ROH: For the duration of your participation in the program and as required by law.
- ROHF: For the duration of the scholarship/grant process and for legal/audit purposes.
11. Security
We use industry-standard safeguards (encryption, access controls, firewalls) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
12. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect data from children.
13. Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Access and receive a copy of your personal data
- Request correction or deletion
- Opt out of targeted advertising or certain types of data sharing
To exercise these rights, contact us at support@rewardourheroes.com.
14. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites
15. Updates to This Notice
We may update this Privacy Notice periodically. The “Last Updated” date at the top will reflect the latest version.
16. Contact Us
Reward Our Heroes, Inc. (ROH)
Reward Our Heroes Foundation (ROHF)
1025 Quinn Drive, Ste 100
Waunakee, WI 53597
Email: support@rewardourheroes.com